At Woofy Bloom, every order is carefully packed with love and attention to detail. We strive to ensure your order reaches you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

During new launches, promotions, public holidays, or peak periods, processing times may be slightly longer. We appreciate your patience and will always do our best to dispatch your order as soon as possible.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking details (where applicable).

Singapore Delivery

We offer islandwide delivery across Singapore.

Estimated delivery time:

2–5 business days after your order has been dispatched.

Delivery times are estimates only and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

International Delivery

At this time, Woofy Bloom only ships within Singapore.

We do not currently offer international shipping, but we hope to expand to more destinations in the future. Thank you for your understanding and support.

Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Woofy Bloom is not responsible for delays, failed deliveries, or parcels delivered to an incorrect address due to inaccurate or incomplete information provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee that changes can be made once your order has been processed or dispatched.

Undeliverable or Returned Parcels

If a parcel is returned to us due to:

An incorrect or incomplete shipping address.
Multiple unsuccessful delivery attempts.
Failure to collect the parcel within the courier’s collection period.

The customer will be responsible for any additional shipping charges required to resend the parcel.

Lost or Delayed Parcels

Once your parcel has been handed over to the courier, delivery is managed by the courier service.

If your parcel is significantly delayed or appears to be lost, please contact us at hello@woofybloomsg.com. We will gladly assist by liaising with the courier where possible.

Multiple Orders

Orders placed separately cannot be be combined once they have been confirmed. If you wish to purchase additional items, a separate order and shipping fee may apply.

Contact Us

If you have any questions regarding your delivery, please contact us at:
hello@woofybloomsg.com