Terms and Conditions

Welcome to Woofy Bloom. By accessing our website and placing an order, you agree to the following Terms & Conditions:

1. General
Woofy Bloom reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Product Information
We strive to ensure all product descriptions, images, and pricing are accurate. However:

  • Product colours may vary slightly due to differences in screen displays and photography.
  • Placement of prints, patterns, and fabric details may vary from product to product.
  • Handmade or handcrafted items may have slight variations, making each piece unique.

3. Orders
All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Limit quantities purchased per customer.
  • Correct pricing or listing errors before shipment.

4. Pricing
All prices are listed in Singapore Dollars (SGD) unless otherwise stated.

Prices are subject to change without notice.

5. Payment
Payment must be completed before an order is processed and shipped.

Accepted payment methods are displayed at checkout.

6. Shipping
Estimated delivery times are provided as a guide only.

Woofy Bloom is not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Weather conditions
  • Unforeseen circumstances beyond our control

Customers are responsible for ensuring shipping details provided are accurate.

7. Returns & Exchanges
Due to hygiene reasons, the following items are not eligible for return or exchange unless defective:

  • Silk scrunchies
  • Pet accessories that have been used
  • Sale or clearance items

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order with photographs and your order number.

Approved returns must be unused, unwashed, and in original condition.

8. Pet Safety Disclaimer
Our products are designed to enhance everyday experiences with pets but should always be used under supervision.

Customers are responsible for determining whether a product is suitable for their pet’s size, behaviour, and needs.

Woofy Bloom shall not be liable for injuries, damages, or losses resulting from misuse of our products.

9. Intellectual Property
All content on this website are the property of Woofy Bloom and may not be copied, reproduced, or distributed without written permission:

  • Logos
  • Product designs
  • Photographs
  • Graphics
  • Text

10. Limitation of Liability
To the fullest extent permitted by law, Woofy Bloom shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

11. Contact Us
For enquiries regarding these Terms & Conditions, please contact us at:
hello@woofybloomsg.com